Faqs

What is your service?

  • Creative and tailored video letters and tributes
  • Video reflections designed for wellbeing
  • Using multimedia including video, photos, text, narration, voice-over, effects, sound and music (licensed or original music compositions).

What do you specialise in?

  • Capturing the essence of a person, place or time.
  • Helping you to be the poet of your inner landscape.
  • Reflecting your eternal echoes of memory, longing and belonging.
  • Revealing and representing the grace, gratitude, wisdom and wonder within each of us.

How does it all work?

  • You contact me to discuss your needs.
  • Your project brief is created.
  • Your timeless video letter, tribute or reflection is created and ready for you to download.

Can I provide my own content for letters & tributes?

  • Yes! In fact, it’s encouraged.
  • Use your own videos, photos, voice recordings or anything else.
  • You’ll receive an email with a link to upload all your digital files to a secure server.
  • It’s that easy.

How long does it take to receive my final video?

  • 2 weeks for non urgent requests.
  • Contact me for urgent requests
  • Each project is different and the time can be shorter or longer depending on your needs. 
  • If you have special requirements, let’s chat.

How do I receive my video?

  • You’ll get an email with a download link to save your video to a computer, tablet and/or smartphone.
  • In some cases you may request to have your video stored and sent on a usb drive.

What are your rates?

  • Packages are on offer, each with a fixed price.
  • Extras are listed for adding to your order
  • If you have a different project in mind then let’s talk

“I wanted to give a message to my family that came from the heart. The video letter that Lachlan created expresses more than I could have hoped for. Thank you Lachlan.”

Douglas

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